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Privacy Policy

Skullcandy, Inc. and each of its affiliated companies (“Skullcandy, we, us, or, our”) is committed to respecting the privacy rights of all users of the website. Where this Privacy Policy is posted (each, a “Site”) and persons who may contact Skullcandy at retail stores, customer service call centers Skullcandy contests, sweepstakes, online surveys, use of applications and software we may make available from time to time (collectively “Services”). Skullcandy has established and implemented this Privacy Policy to inform visitors of the Site and users of our services, how we use and protect the information we collect through the Site and the Services. By visiting the Site or using any of the Services, you consent to Skullcandy’s collection, use, disclosure, transfer and storage of information relating to you as set forth in this Privacy Policy



There are cases where Skullcandy may ask you for personal information, such as your name, address, date of birth, gender, email address, etc. We do this for instance when you register for contests/promotions, respond to communication such as e-mail, and for services that require registration or subscription. If you would like to be on our mailing list, we will ask you to actively opt-in. We might also collect personal information from you about a third party, for instance if the website allows you to send an email referring someone to our site or an active promotion, in which case we need to know the name and e-mail address of the recipient. That information will only be used for the specific purpose (delivering the email) and Skullcandy will not further contact the third party unless the third party contacts us.

  • We may use ‘cookies’ to gather information about your visits to our website to enhance your experience. You can find more information on how we use cookies in the section ‘Use of Cookies’.
  • When you visit our website we may collect so called ‘click stream’ data (server address, domain name etc.). This information can be combined with information you have provided to us (for instance by registering), which will enable us to analyze and better customize your visits.



While Skullcandy does not generally require that you provide us with personally identifiable information in order to visit and use the Sites, please note that in order to participate in some activities, such as sweepstakes, contests and other promotions, chat rooms or bulletin boards, we may ask you to provide information that could reasonably be used to contact you or to identify you personally (such as first and last name, e-mail address, mailing address and telephone number) (“Personal Information”). We may also ask you to provide other information about yourself, such as demographic information (such as gender, geographic region, age, etc.) or certain information about your preferences and interests. If you choose not to provide such Personal Information or other information to us, you may not be able to participate in certain activities we offer. If we combine demographic or other information we collect about you as Personal Information, We may offer opportunities to enter into promotions on our own or together with a third party. Such Promotions may require registration and the disclosure of both Personal Information and non-Personal Information. In the event that a promotion is offered jointly with a third party, as a result of your participation in such promotions, your Personal Information and non-Personal Information may be shared with such third party which we will disclose to you at the time you provide your information. By entering a promotion, you are agreeing to the official rules that govern that promotion; which may contain specific requirements of you, including but not limited to, allowing the sponsor and/or other third parties connected to the promotion to use your name, voice and/or likeness in advertising and marketing materials; except where prohibited by law, Therefore, always carefully read the rules of the promotion before entering.



In addition to any Personal Information or other information that you choose to provide via the Sites, whenever you visit or interact with the Sites, Skullcandy automatically collects certain information such as your IP address and/or another unique identifier (“Device Identifier”) for the computer, mobile device, technology or other device (“Device”) you use to access the Sites and any referring website. (A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers. Our computers identify your Device by its Device Identifier.) Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the Device used to access the Websites.

In addition, Skullcandy, as well as certain third-party analytics and other service providers, may use a variety of technologies that automatically or passively collect information about how you use the Sites (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time at which a page was accessed and/or the time spent on a page, and the preceding pages views. Usage Information is generally nonidentifying, but if Skullcandy associates the collected data with you as a specific and identifiable person, we will treat it as Personal Information.



When you share information and Site links, send or share Skullcandy promotions and marketing materials, or send products to family and friends and others, Skullcandy may collect the information you provide about those people such as name, address, email address and phone number.



Functionality on the Sites may permit interactions between such Sites and a third-party website, such as enabling you to “like” a product or “share” content to third-party websites. If you choose to “like” or “share” content or to otherwise post information from or via the Sites to a third-party website, feature or application, that information may become public and the third-party web site may have access to information about you and your use of the Sites.

You may also choose to participate in a third party application or feature (such as one of our Facebook applications or a similar application or feature on a third-party website) through which you allow us to collect and share (or the third party to share) information about you, including Personal Information. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third-party website give us access to their profiles and you are one of their “connections,” or if information about you is otherwise accessible through your “connections” web page, profile page, or similar page on a social networking or other third-party website or interactive service.



All personal information that we obtain about you will be recorded, used and protected by us in accordance with current Data Protection Legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and, for example:

  • To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest). You may be contacted by phone or email.
  • To send you information/materials via e-mail or SMS messages about products, offers and news we think would interest you. This information may relate to products, offers and news of Skullcandy and/or its licensees or carefully selected commercial partners. We only send you this if you have opted-in to receive Skullcandy e-mails and/or SMS messages. In case you do not want to receive any e-mails and/or SMS messages from us anymore, or if you want to modify your personal data or want your personal data to be deleted from our database, we refer you to the ‘Opt-out, delete or modify personal information’ section below.
  • To analyze visits to the website and learn about the interests of our visitors in aggregate and also on a personal level to better understand your interest and need, so we can improve our products and services and deliver the type of content, features and promotions that you are most interested in.



The global and local websites of Skullcandy and the information collected, are managed and controlled by Skullcandy. The servers that make the global and local websites of Skullcandy available are located in the USA. If you are located outside the USA, please note that the information you provide will be transferred to the USA and by submitting the information you authorize this transfer. Skullcandy has entered into an agreement with a hosting company in the USA to provide sufficient safeguards for the protection of your data. Personal information will be handled in accordance with the California Consumer Privacy Act (CCPA) and this Privacy Policy.



In order to protect the information you provide to us by visiting our website we have implemented various security measures. Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential.

However, keep in mind that whenever you supply personal information online, there is a risk that third parties may intercept and use that information for their purposes. While Skullcandy strives to protect its user’s personal information and privacy, we cannot guarantee the security of any information you disclose online, therefore you do so at your own risk.



When a child tries to submit his/her registration he/she will be asked to submit the same kind of information as indicated in the above section ‘Information we collect from visitors’. Furthermore the information provided by the child and gathered (for instance through the use of cookies) during his/her visit may be used as indicated in the said above section.



Except as described in this policy, we do not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services (for instance prize fulfillment) or help us analyze collected data. These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data without consent if such is required by law, for security purposes, or to prevent imminent harm.



For your convenience and to improve the usage of the website we insert links to third parties, for which this privacy policy does not apply. These links take you outside our service and off the Skullcandy site and are beyond our control. This includes links from partners that may use Skullcandy’ logos as part of a co-branding agreement or sell Skullcandy products. The sites you can link to have their own separate privacy policy and although we seek to protect the integrity of our site, Skullcandy is not responsible and cannot be held liable for the content and activities of these sites. Your visit/access to these sites is therefore entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit personal information.



A cookie is a small string of information that the website that you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used to remember for instance your user name and password. You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (like Internet Explorer). There are also software products available that can manage cookies for you. Please be aware though that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible then that you do not have access to some of the features on the website.



You may cancel your registration at any time, and you can choose to opt-out of receiving any e-mails from Skullcandy. Additionally you can choose to have all your personal information deleted from our database. If you want to opt-out, delete or modify your personal information, please visit the registration page. We encourage you to update your personal information if anything changes.



If you are a California resident, you have the right to receive: (a) information identifying any third party or parties to whom Skullcandy may have disclosed within the preceding calendar year, your personal information for the third-party’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain such information free of charge, please write to us at Skullcandy, 6301 N. Landmark Dr., Park City, UT 84098, Attn: Legal Department, or submit your request to Skullcandy will respond to these requests within thirty (30) days. Requests that come to Skullcandy by other means may result in a delayed response.


CALIFORNIA ONLINE PRIVACY PROTECTION ACT NOTICE: Some web browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. How browsers communicate the Do Not Track signal is not yet been established. . For this reason, our Websites do not currently interpret, respond to or alter their practices when they receive Do Not Track signals. Please note that third parties may collect personal information about your online activities over time and across different websites when you visit our website or other online websites and services. To find out more about “Do Not Track,” you may wish to visit



This section applies to California residents. It describes how Skullcandy collects, uses and shares personal information of California residents, and their rights with respect to their personal information, as defined under the California Consumer Privacy Act of 2018 (“CCPA”).



If you are a California resident, you may ask businesses to disclose what personal information they have collected about you and what they do with that information. You are also allowed to request that they delete or not sell your personal information. You also have the right to be notified, before their collection of or the types of personal information they are collecting and what they do with that information. Generally, businesses cannot discriminate against you for exercising your rights under the (California Consumer Protect Act) CCPA. Businesses cannot make you waive these rights, and any contract provision that says you waive these rights is unenforceable.

As a California resident, you have the following rights in connection with your personal information (collectively, “Privacy Rights”):

  • Access/Portability: You have the right to request and receive a copy of your personal information Skullcandy has collected, used, disclosed and sold within the previous 12 months. You can also view and manage most of your personal information by logging into your Skullcandy account.
  • Deletion: You have the right to request the deletion of your personal information Skullcandy collects and maintains. Deleting your personal information is irreversible and means that you will no longer have an account with Skullcandy. By submitting a deletion request, you will be deleting your entire account including your order history. You will need to sign up again with Skullcandy.
  • Opt-Out: You have the right to opt-out of the sale of your personal information. SKULLCANDY DOES NOT SELL ANY OF YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR PROFIT. LIKE MOST ONLINE BUSINESSES, SKULLCANDY SHARES SOME INFORMATION WITH CONTRACTED THIRD PARTIES IN ORDER TO PROVIDE BETTER SERVICES AND ADVERTISING TO YOU. California law may classify our limited sharing with these contracted third parties as a “sale” of personal information, and Skullcandy does afford you the option to opt-out of sharing this information. You also have the ability to restrict the use of cookies and advertising IDs:
    • You can use your browser’s settings to clear, delete or prevent cookies. Skullcandy cannot control cookies that you have stored on your browser and recommends deleting all current cookies. Instructions for how to do this on different types of browsers can be found here:
    • Skullcandy uses Google Ads and Google Analytics to serve and measure advertising. Please follow these links links here and here to opt-out of any personalized ads and cookies.
    • Skullcandy also uses Facebook and Instagram to help serve advertising. Please go here to control Facebook’s use of cookies and here to control Instagram’s use of cookies.
    • You may also find more information on our use of cookies and how to manage them in the Sections titled “USE OF COOKIES” and “OPT-OUT, DELETE OR MODIFY PERSONAL INFORMATION” above.



There are some exceptions to a deletion request. Common reasons why businesses may refuse to delete your personal information include:

  • The business cannot verify your request.
  • The request is manifestly unfounded or excessive, or the business has already provided personal information to you more than twice in a 12-month period.
  • Disclosure would restrict the business’s ability to comply with legal obligations, exercise legal claims or rights, or defend legal claims.

Also, please be aware that after submitting an Opt-Out request, you may still continue to see advertisements regarding our company online or through third parties. If you continue to visit or use the Site, you may also come across our ads. You will no longer receive personalized advertisements, but you may still see generic, non-personalized advertisements.

Non-Discrimination: You have the right to exercise any of your Privacy Rights free from discriminatory practices prohibited by California law.



To submit a privacy related request, please write to us at Skullcandy, 6301 N. Landmark Dr., Park City, UT 84098, Attn: Legal Department, or submit your request to

Please allow up to 45 days for Skullcandy to complete your request. Please note, these Privacy
Rights are subject to exceptions, and in certain cases Skullcandy may decline your request (see Exceptions to Deletion Request) as permitted by law or if applicable, extend your request another 45 days. However, if this is necessary, we will notify you of this extension in time.



The terms of this Privacy Policy will govern the use of any information collected while it is in place. Skullcandy reserves the right to change this Privacy Policy at any time, without prior notice to you, and any changes will become effective immediately upon posting. Your continued use of the Sites after posting of any changes to this Privacy Policy will constitute acceptance of, and agreement to be bound by those changes. So, please review this Privacy Policy periodically.



If you have any questions or comments relating to our website and/or the privacy policy, please contact us or write to us: Skullcandy, 6301 N. Landmark Dr., Park City, UT 84098 or email us at



If you have any questions or concerns about this Privacy Policy or if you would like to make a complaint about a possible breach of local privacy laws, please contact us at

All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you contact Skullcandy, we will endeavor to provide you with information about relevant complaint resources which may be applicable to your circumstances.



From time to time, Skullcandy may participate in marketing initiatives that include websites “powered by” another company on behalf of Skullcandy. As part of these initiatives, certain Skullcandy services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both Skullcandy and the other companies participating in these initiatives. For example, you may receive marketing communications from Skullcandy and other companies or have the opportunity to register online for products or services, such as software or apps from multiple companies. If you choose to provide personal information only to Skullcandy, Skullcandy will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies, which may differ from this Privacy Policy.

By using the Skullcandy website you signify that you agree to the terms of this Privacy Policy. If you do not agree with the terms of our Privacy Policy, please do not provide us with personal information and leave this website.



This Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Skullcandy’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online privacy policy only applies to information collected through our website and not to information collected offline.



Brand Eyes Distributors Pvt Ltd. (“BE”, “we”, “us” or “our”) is managing and operating the websites through which it inter alia facilitates the sale and purchase of products (“Products”) to the users of the Platforms (“User” or “Users” or “you” or “your”).

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Brand Eyes Distributors Pvt Ltd and its affiliates (collectively “BE, we, us or our”) collect, use, share or otherwise process your personal information through website ,(hereinafter referred to as the “Platform” or “website”).


  • Personal Details Collection
  • BE connect with you through a variety of means and channels, including email, phone or text messaging on your mobile phone, email. Such communications may involve giving to you, as well as receiving information from you. We collect and receive the Personal Details in the following ways:
  • The BE collects and stores the Personal Details that you provide while using our website including when you enter your Personal Details into data fields on the Website as part of an intended registration process. We also collect and store your Personal Details through sponsored social media platforms, events, etc. It is like, you may submit your name, postal address, e-mail address, and/or other information to register, place orders for the Skullcandy Products, receive information about various Skullcandy Product Launch, receive offers, contact Company’s customer care service. To protect your privacy, you should not provide the Company with any information that is not specifically requested or that you do not wish to share. You can choose not to provide certain information, however then you may not be able to get certain Offer/Features of our website.
  • Automated Details gathering: We automatically gather and store certain types of information whenever you interact with us. Such information includes information about your use of the Platform, your interaction with content and services available through the Platform. Like many websites, unidentifiable information may be collected using various tools, such as cookies, Internet tags, and web beacons. Your Internet browser automatically conducts to the Website some of this unidentifiable information, such as the URL of the Website you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of the Platform simpler by allowing the Company to provide better service, alter sites based on consumer preferences, accumulate statistics, analysed propensities, and otherwise administer and improve the Platform. Certain features of the Platform may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information. We may also gather/store information about your location and your mobile device, including a unique identifier for your device.
  • Other Data Source: We may obtain information about you from other sources, such as updated delivery and address information from third parties, which we use to correct our records and deliver your next purchase more simply. Further, we may receive information about you from third parties that feature our Products or promotional offers if you opt-in to receive information from us. You may also choose to participate in a third-party application or social media sites through which you allow us to collect (or the third party to share) Personal Details about you, including usage information. We may also receive information, such as marketing related or demographic information about you from third parties to enhance our ability to Mold our content and offer you the Products that we suppose may be of interest to you. The BE is not responsible for the privacy practices of such third-party websites which it does not own, manage, or control.


  • Data Collection
  • The BE collect minimal data that required to process your order of the Product or provide a refundand repeatedly improve our Products and services.
  • Following are the categories of Personal Information that is collected and processed by us:
  • your name, e-mail and postal addresses, phone number(s), Location
  • any open data and public records such as information about you that is openly available on the Internet.
  • names of people to whom purchases have been shipped including address and telephone numbers, IP addresses.
  • Product interest information and in certain circumstances, your opinions, and individual preferences, etc.
  • You may also provide us with information like financial information such as bank account or credit card or debit card or other payment instrument details, password for availing the Products at our Webiste.
  • We may also maintain a record of your Product interests and acquire information about you from our future connects.
  • phone numbers used to call our customer support.
  • We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the Platform.


  • Need for Data Collection
  • The BE may use your Personal Details to:
  • Authenticate your identity.
  • Implement the Product purchases and transactions.
  • Connect with you about your account and activities on the Website
  • Consent us to better serve you in responding to your requests.
  • Revert to your reviews, comments, or other feedback shared with us.
  • Manage a contest, promotion, survey, or other silent site feature.
  • Follow up with you after association (live/Offline Chat, Email or Phone inquiries).
  • Grant you to log in with a social media account and share activities on your social media pages.
  • Obey with our legal obligations, policies, and procedures, including compliance with relevant industry principles and the administration of our terms and conditions.
  • Understand us more about your shopping preferences.
  • Post order updates and offers through e-mail, SMS and social media channels.
  • Specify with exclusive offers at the Platform, tailor content, advertisements, and we provide you, and improve the Platform and/or for internal business purposes.
  • Evaluate trends, track Customer’s web page movements, help identify you and your shopping cart for cumulative use.
  • Establish, exercise, or defend legal rights in connection with legal proceedings (including any prospective legal proceedings) and seek professional or legal advice in relation to such legal proceedings, and comply with any applicable law, regulation, legal process or enforceable governmental request.
  • We may also collect and/or generate anonymized and aggregated information from your use of the website. The anonymized or aggregated information is not Personal Details since we are not able to re-identify you using any means available to us from that anonymized or aggregated information. The anonymized and aggregated information is used for a variety of functions, including to help us identify and remediate any bugs, and to improve the performance of our Platform. The Company may use such information in a number of ways, including internal analysis, analytics and research. We may share this information with third parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.
  • We maintain a social media presence, such as a Facebook, Instagram, LinkedIn and a Twitter feed. You can interact with us through social media, such as by entering our contests, posting content, sharing material from our website, and using our social media plug-ins. When you interact with us using social media, we may receive information such as your user ID, your profile picture, photos you post, and similar information, which is often determined by your privacy settings at the relevant social media sites. We may use the information for the purposes we have described throughout this Policy. Your use of social media sites is primarily governed by the site operators’ privacy policies and terms of service, and the information you share with us and with others is largely controlled by the privacy settings you have established at those sites.
  • Payment Information: You may provide payment information when you visit our website to buy our Products, including credit cards numbers, billing information using third-party intermediary PCI-DSS compliant service providers. The payment information is provided directly by you, via the Platform, into the PCI/DSS-compliant payment processing service to which the Company subscribes, and the Company does not, itself, process or store the payment information, except as stated herein. Further, these intercessors are not permitted to store, retain, or use your billing information for any purpose except for payment processing on our behalf.
  • If you use the website, you are accountable for maintaining the secrecy of your access information and password. You are accountable for restricting access to your computer, mobile device, etc., and you agree to accept responsibility for all activities that occur under your password. We cannot secure any information that you release on you own, that you request us to release or that is released through another third party to urge you have given access.
  • In case of our customer care, we may record calls for quality and training purposes.

Children’s Privacy

Our platform is directed to be used by adults only. If you are not an adult, while you may look at our website, you should not make a purchase, register, or submit Personal Information to us. We or our associates /affiliates do not knowingly collect information from minors.


  • Sharing & Retaining Details
  • Only the persons authorized by us shall have access to your Personal Details. We may share your Personal Information only to those mentioned below and they are either subject to this Policy or follow practices at least as protective as those described in this Policy:
  • Our affiliates and third parties.
  • We may retain other companies and individuals to perform functions on our behalf consistent with this Policy. Examples include order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to Personal Information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Policy.
  • We do not rent or sell your Personal Information to any third party.
  • Should we plan to merge/sell all or substantially all of our business to another business entity or similar other transaction or be required by that business entity, we may transfer or disclose your Personal Information to that business entity who may collect, use or disclose such information for the purposes of evaluating the proposed transaction or for operating and managing the affairs of the acquired business or for other purposes identified in this Policy.
  • We may share Personal Information with our other corporate entities who may use the said information in accordance with this Policy to help detect and prevent identity theft, fraud, and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our Platform. If you have any objection to such sharing, then we request not provide us with any information.
  • In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
  • Nevertheless, anything contained in this Policy, we may disclose Personal Details if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders or other legal processes. We may disclose Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our Customers or the public.
  • We will retain your Personal Details only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We may also retain your Personal Details so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal Information is safeguarded against inappropriate access and disclosure, as per this Policy.
  • We also maintain appropriate and adequate administrative, technical, and physical safeguards designed to protect your Personal Information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.


  • OPT OUT:
  • You can opt out from anytime.
  • Your Choices to opt-out:

How will you do it.

Updating your Personal Information in relation to your account

You can update or correct your name, e-mail address, security questions, and other preferences by [logging into your account and clicking on the Sign In .

Receiving newsletters and promotional e-mails

You can click on the “unsubscribe” link at the bottom of any promotional e-mail that you receive. Alternatively, you may edit your e-mail preferences on your “Sign In” page or call customer support executive to discontinue receiving any promotional materials by mail/ e-mail.

Remove content from Customer review.

You can remove content that you posted on a public space, such as part of a ratings and review.



If you have consented to the collection, use and/or disclosure of your Personal Information as identified in this Policy, you have the right to withdraw this consent by sending an email to Provided that, nonetheless such request, this information may be retained to comply with our legal obligations, resolve disputes and enforce our agreements.


We may store Personal Details using our own secure on-site servers or other internally hosted technology. Your Personal Information may also be stored by third parties, via cloud services or other technology, with whom the BE has contracted to support.

These third parties do not use or have access to your Personal Information other than for cloud storage and retrieval, and the Company requires such parties to employ at least the same level of security that we use to protect your Personal Details.



We will only use your Personal Details for those purposes and will make sure that your privacy is protected and delete or permanently de-identify Personal Information that is no longer needed.

  • We venture to protect the Personal Details against loss or theft, as well as unauthorized access, disclosure, copying, use or modification with security safeguards appropriate to the sensitivity of the Personal Details.
  • Technical tools: passwords and encryption, using generally industry best practices.
  • Organizational controls: confidentiality agreements, limiting access on a need-to-know basis, staff training and security clearances.
  • Online security is also a priority. We incorporate security measures such as encryption and authentication tools to protect your Personal Information from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.
  • Further, we attempt to keep your Personal Information up-to-date, accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal Information given to us and therefore we have (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same.
  • We use regular Malware Scanning.
  • Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a customer enters, submits, or accesses their information to maintain the safety of your Personal Information. However, we shall not be liable to any Customers for any loss, damage (whether direct, indirect, consequential, or incidental) or harm caused to the Customers due to the unauthorized access or misuse of the Personal Information by any third party.

The Grievance Officer is identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the rules enacted under those laws.


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