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How to Submit a Warranty Claim

DEFECTIVE PRODUCT?

Let’s solve it. Here’s a summary of how the process works:
1. Submit a Warranty Claim by clicking the link below and filling out the form.
2. Receive an email with shipping instructions.
3. Send in your Skullcandy product.
4. Receive a package with your replacement product.

SUBMIT A WARRANTY CLAIM

1-YEAR GLOBAL WARRANTY ON ALL HEADPHONES

All Skullcandy products (“Products”) are backed by a 1-year limited warranty. If it doesn’t work the way we promised, we’ll make it right.

ALREADY COMPLETED A CLAIM?

Once your warranty claim has been processed and verified, we will send you a replacement product and an email with tracking information. Please allow up to Seven business days from the time we receive your product for your warranty to be processed.

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